No, you will not incur any cancellation fees if you decide to opt-out of a supply plan.
Before we switch you to a new supply plan, we will send you an email with all of the details. You will have an opportunity to opt-out of the supply plan at that time.
If you’re happy with the new rate, there’s no action required on your end.
Should you wish to unenroll from the supply rate after the opt-out period, simply reach out to our Customer Experience Team at firstname.lastname@example.org and we will make sure you are un-enrolled from the supply plan. You will not incur any cancellation fees in this case either.
You are welcome to opt-out of participating in Smart Rate without discontinuing your Arcadia Power membership.