If you move from a regulated state to a deregulated state, you are automatically enrolled in Smart Rate and we'll start monitoring the energy market in your area for a lower supply rate for you.
If you move from a deregulated state to a regulated state, you will no longer be eligible to participate in Smart Rate and when you set up your new utility account, you will be enrolled in the utility’s Standard Offer Service (SOS) rate. No cancellations fees will apply.
If you move from one deregulated state to another deregulated state, and have been switched to a retail energy supplier by us, we may be able to transfer your same supply plan.
Please email us at firstname.lastname@example.org and we'll go from there!